Terms of Service

Effective Date: October 4, 2026

Welcome to YaroAI

YaroAI is an AI outreach service for sales teams. It runs scheduled outreach on the channels you configure, including AI voice calls and email or messaging follow-ups, supports routine replies, and flags interested prospects for your team with their conversation history so a person can take over.

These Terms of Service ("Terms") are an agreement between you and YAROAI PTE. LTD., a company registered in Singapore ("YaroAI", "we", "us"). They govern your access to and use of the YaroAI website, sales automation services, AI agents, multi-channel outreach features, and all related tools and services (collectively, the "Service"). By creating an account, accessing our platform, or using any of our services, you acknowledge that you have read, understood, and agree to be legally bound by these Terms.

1. Service Description

YaroAI provides an AI outreach service for sales teams that includes:

  • Scheduled outreach to your prospects on the channels you configure, following a follow-up schedule you set
  • AI voice calls powered by ElevenLabs
  • Messaging routed through Unipile
  • Handling of routine replies within the approach you configure
  • Conversation history for each prospect, with interested prospects flagged for your team to follow up
  • Review of AI-written reply drafts before they send, subject to the automatic-send deadline in Section 2.2
  • Contact management and outreach reporting

You may use the Service only in compliance with these Terms, all applicable local, state, national, and international laws, regulations, and industry standards, including but not limited to telecommunications regulations and privacy laws.

2. AI Services & Data Processing

Our platform uses AI to run outreach and conversations across the channels you connect. By using our Service, you understand and agree to the following:

2.1 Conversation Data Processing

  • Calls and conversations may be recorded, processed, and analyzed for quality improvement and service operation
  • Voice is generated and processed through our provider, ElevenLabs, and messaging is routed through Unipile
  • Transcripts, message logs, and analytics may be generated from these interactions
  • Recordings, transcripts, and call metadata may be processed to deliver and improve the Service

2.2 AI Agent Interactions

Our AI agents are designed to conduct professional business conversations. AI-written reply drafts can be reviewed before they send. Drafts that are not reviewed send automatically once the automatic-send deadline configured for your account has passed, and messages in a follow-up schedule send at their scheduled times. You are responsible for your campaign settings, including follow-up schedules and automatic-send deadlines, and for every message sent from your account, whether or not you reviewed it. You acknowledge that AI responses may occasionally be imperfect, and you are responsible for monitoring and managing your campaigns appropriately. Unless agreed otherwise in writing for a Managed Service plan, following up with interested prospects is your responsibility.

2.3 Quality & Performance

We strive to provide reliable interactions, but we do not guarantee specific performance metrics, conversion rates, or success rates. Performance may vary based on factors including network conditions, target audience, and campaign configuration.

3. Accounts & Access

You must be at least 18 years old to use YaroAI. When you sign up, you agree to provide accurate information and maintain the security of your account. You are responsible for all activities that occur under your account.

4. Acceptable Use Policy

To ensure our platform is used responsibly and in compliance with applicable laws, you agree to the following usage guidelines:

4.1 Prohibited Activities

You agree not to:

  • Use the Service to contact people who have not consented or who have opted out, including numbers on Do Not Call registries
  • Send spam, robocalls, or any form of unwanted automated communications on any channel
  • Use misleading sender information, caller ID, or false representations
  • Use the Service for illegal activities, harassment, or threatening communications
  • Interfere with or disrupt the integrity, performance, or security of the platform
  • Attempt to reverse-engineer, decompile, or extract proprietary algorithms
  • Misrepresent your identity, business, or affiliations in any outreach
  • Share, sell, or distribute your account access to unauthorized parties

4.2 Compliance Requirements

You are responsible for ensuring your use of YaroAI complies with all applicable laws and regulations, including but not limited to the Telephone Consumer Protection Act (TCPA), CAN-SPAM Act, and any local telecommunications regulations in your jurisdiction.

4.3 Account Suspension

Violations of this Acceptable Use Policy may result in immediate suspension or termination of your account, with or without notice, at our sole discretion.

5. Payment & Billing

5.1 Payment Processing

YaroAI processes payments securely through Stripe, our third-party payment processor. By providing payment information, you authorize us to charge your selected payment method for all applicable fees.

5.2 Pricing & Billing

  • Prices are in US dollars (USD) and are billed monthly unless otherwise specified
  • Self-service: USD 200 per month, including 200 unique contacts per billing month. You configure and run your own outreach
  • Optional implementation: a one-time fee of USD 500 to configure and review one campaign, including messaging and follow-up schedule configuration, one review session and handover. Additional integrations and contact sourcing are quoted separately
  • Managed service: USD 1,000 per month. Contact volume and campaign scope are agreed in writing before launch
  • Phone number rental and the usage of voice and messaging providers are charged separately at actual provider cost
  • All fees are exclusive of applicable taxes, which will be added where required

5.3 Payment Terms

Payment is due immediately upon invoice generation. Accounts with overdue payments may be suspended until payment is received. You are responsible for maintaining current payment information.

5.4 Refunds & Cancellations

All payments are generally final and non-refundable unless required by law or explicitly stated otherwise. You may cancel your subscription at any time, but cancellations take effect at the end of your current billing period.

6. Intellectual Property

All content, branding, and technology on YaroAI, including its AI agents, cadences, and outreach scripts, are owned by YaroAI and may not be copied, reproduced, or used without permission.

7. Privacy

We respect your privacy. Please review our Privacy Policy for details on how we handle your data.

8. Regulatory Compliance

YaroAI is committed to operating in compliance with applicable telecommunications and privacy regulations. Your use of our Service must also comply with these requirements:

8.1 TCPA Compliance

You are responsible for ensuring compliance with the Telephone Consumer Protection Act (TCPA), including obtaining proper consent before making automated calls and maintaining Do Not Call list compliance.

8.2 CAN-SPAM Act

All communications must comply with the CAN-SPAM Act, including accurate sender identification and honest subject lines in any email communications related to your campaigns.

8.3 International Regulations

If you make international calls or contact individuals in other jurisdictions, you are responsible for compliance with applicable local telecommunications and privacy laws, including GDPR where applicable.

9. Termination

We reserve the right to suspend or terminate your access at any time if you violate these Terms or misuse the Service.

10. Disclaimers

The Service is provided "as is" without warranties of any kind. YaroAI does not guarantee outreach performance, lead conversions, or uptime.

11. Limitation of Liability

To the extent permitted by law, YaroAI is not liable for any indirect, incidental, or consequential damages arising from your use of the Service.

12. Changes to Terms

We may update these Terms from time to time. Continued use of the Service after changes means you accept the revised Terms.

13. Contact Information

YaroAI is operated by YAROAI PTE. LTD., a company registered in Singapore. If you have any questions, please contact us at contact@yarosdr.com.