Terms of Service

Effective Date: September 1, 2025

Welcome to YaroAI

YaroAI is an advanced AI-powered Sales Development Representative platform that revolutionizes outbound calling and lead qualification through cutting-edge voice AI technology. Our platform enables businesses to automate their sales processes while maintaining authentic, human-like conversations.

These Terms of Service ("Terms") govern your access to and use of the YaroAI website, voice-based sales automation services, AI agents, calling features, and all related tools and services (collectively, the "Service"). By creating an account, accessing our platform, or using any of our services, you acknowledge that you have read, understood, and agree to be legally bound by these Terms.

1. Service Description

YaroAI provides a comprehensive AI-powered Sales Development Representative platform that includes:

  • Automated outbound calling with AI voice agents
  • Lead qualification and conversation management
  • Real-time voice interactions powered by ElevenLabs technology
  • Contact management and analytics dashboard
  • Integration with various CRM and business tools

You may use the Service only in compliance with these Terms, all applicable local, state, national, and international laws, regulations, and industry standards, including but not limited to telecommunications regulations and privacy laws.

2. Voice AI Services & Data Processing

Our platform utilizes advanced AI voice technology to provide realistic and effective sales conversations. By using our Service, you understand and agree to the following:

2.1 Voice Data Processing

  • Voice conversations may be recorded, processed, and analyzed for quality improvement and training purposes
  • Voice data is processed through our third-party AI provider (ElevenLabs) to generate realistic voice interactions
  • Conversation transcripts and analytics may be generated from voice interactions
  • Voice biometric patterns may be temporarily processed for optimization purposes

2.2 AI Agent Interactions

Our AI agents are designed to conduct professional business conversations. While our AI technology is advanced, you acknowledge that AI responses may occasionally be imperfect, and you are responsible for monitoring and managing your campaigns appropriately.

2.3 Call Quality & Performance

We strive to provide high-quality voice interactions, but we do not guarantee specific performance metrics, conversion rates, or call success rates. Performance may vary based on factors including network conditions, target audience, and campaign configuration.

3. Accounts & Access

You must be at least 18 years old to use Yaro AI. When you sign up, you agree to provide accurate information and maintain the security of your account. You are responsible for all activities that occur under your account.

4. Acceptable Use Policy

To ensure our platform is used responsibly and in compliance with applicable laws, you agree to the following usage guidelines:

4.1 Prohibited Activities

You agree not to:

  • Use the Service to make unsolicited calls to numbers on Do Not Call registries
  • Send spam, robocalls, or any form of unwanted automated communications
  • Make calls with misleading caller ID information or false representations
  • Use the Service for illegal activities, harassment, or threatening communications
  • Interfere with or disrupt the integrity, performance, or security of the platform
  • Attempt to reverse-engineer, decompile, or extract proprietary algorithms
  • Misrepresent your identity, business, or affiliations during calls
  • Share, sell, or distribute your account access to unauthorized parties

4.2 Compliance Requirements

You are responsible for ensuring your use of YaroAI complies with all applicable laws and regulations, including but not limited to the Telephone Consumer Protection Act (TCPA), CAN-SPAM Act, and any local telecommunications regulations in your jurisdiction.

4.3 Account Suspension

Violations of this Acceptable Use Policy may result in immediate suspension or termination of your account, with or without notice, at our sole discretion.

5. Payment & Billing

5.1 Payment Processing

YaroAI processes payments securely through Stripe, our third-party payment processor. By providing payment information, you authorize us to charge your selected payment method for all applicable fees.

5.2 Pricing & Billing

  • Pricing tiers vary based on usage volume, features, and call minutes
  • Usage-based charges may apply for calls, voice processing, and premium features
  • Billing cycles are typically monthly unless otherwise specified
  • All fees are exclusive of applicable taxes, which will be added where required

5.3 Payment Terms

Payment is due immediately upon invoice generation. Accounts with overdue payments may be suspended until payment is received. You are responsible for maintaining current payment information.

5.4 Refunds & Cancellations

All payments are generally final and non-refundable unless required by law or explicitly stated otherwise. You may cancel your subscription at any time, but cancellations take effect at the end of your current billing period.

6. Intellectual Property

All content, branding, and technology on Yaro AI, including voice agents and scripts, are owned by Yaro AI and may not be copied, reproduced, or used without permission.

7. Privacy

We respect your privacy. Please review our Privacy Policy for details on how we handle your data.

8. Regulatory Compliance

YaroAI is committed to operating in compliance with applicable telecommunications and privacy regulations. Your use of our Service must also comply with these requirements:

8.1 TCPA Compliance

You are responsible for ensuring compliance with the Telephone Consumer Protection Act (TCPA), including obtaining proper consent before making automated calls and maintaining Do Not Call list compliance.

8.2 CAN-SPAM Act

All communications must comply with the CAN-SPAM Act, including accurate sender identification and honest subject lines in any email communications related to your campaigns.

8.3 International Regulations

If you make international calls or contact individuals in other jurisdictions, you are responsible for compliance with applicable local telecommunications and privacy laws, including GDPR where applicable.

9. Termination

We reserve the right to suspend or terminate your access at any time if you violate these Terms or misuse the Service.

10. Disclaimers

The Service is provided "as is" without warranties of any kind. Yaro AI does not guarantee call performance, lead conversions, or uptime.

11. Limitation of Liability

To the extent permitted by law, Yaro AI is not liable for any indirect, incidental, or consequential damages arising from your use of the Service.

12. Changes to Terms

We may update these Terms from time to time. Continued use of the Service after changes means you accept the revised Terms.

13. Contact Information

If you have any questions, please contact us at admin@yarosdr.com